Contact information

 

Contact Information

Have a question about an active merch order, our sports content, or our apparel storefront? The Wiseguy Caps support team is here to help you get squared away. To ensure your inquiry is handled as quickly as possible, all official customer support is conducted via email.

Get In Touch You can reach our support desk directly at mitch@wiseguycaps.com. Our support hours are Monday through Sunday from 9:00 AM to 5:00 PM EST.

How to Speed Up Your Request When reaching out to our support desk regarding an apparel or merchandise order, please include your Shopify order number and your full shipping address in your email. If you are reaching out about a damaged or defective item, please attach clear photos of the defect or damage so we can immediately fast-track a free replacement through our printing facility.

Response Times We monitor our support inbox daily and aim to respond to all order and media inquiries within 12 to 24 hours.